Gap reviews

3.8

70% would recommend to a friend

(10,070 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Dec 14, 2008

Easy to move around within company.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Vacation time is quite generous. All HQ employees start with 4-weeks paid PTO. There are also many opportunities to move around to other areas within the corporation because each brand operates as a separate company within a company. (e.g.) Each brand has it's own president, CFO, finance & merchandising teams. The company encourages movement within the corporation approximately every two years to develop a well rounded skill set.

Cons

it is very difficult to take time off because deliverables are constantly changing. Most employees have a back log of accrued vacation time. For those who enjoy what they do and don't want to move on in their career, there is pressure to rotate to the next role in order to create opportunities for others.

4.0
Dec 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Great people to work with generally. Store management was great. I was able to align myself with an up-and-comer and by working hard I quickly moved into management. Great if you like working in fashion and want to get a good working knowledge of sales. I was able to learn the ins and outs of selling Gap Cards, and eventually became the go-to manager in the district when it came to strategy and motivation around Gap Cards. All in all I felt like it was a good place to work where you got out of it what you put into it. Oh, and definitely an amazing discount to Gap, Banana Republic, and Old Navy.

Cons

Working in retail pretty much speaks for itself. Once you start in management it has a tendency to take over your life, especially in the months of November and December. Once you go exempt, it becomes very hard to not put in somewhat excessive hours. It really does teach you how to manage through your team though because its the best way to keep your workload within reason. District and Regional Management was somewhat out of touch with store management, and left much to be desired when it came to earning the respect of the store-level management and the sales associates.

4.0
Dec 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Very good pay compared to other clothing retailers. Great Benefits!

Cons

As a manager you have to be the Manager and the worker. You must complete multiple tasks during the day while helping customers and selling. The time that is allotted for tasking is done in a closed off set with no interruptions then you are given that time to complete the work. The problem becomes that when you have customer phone calls or are helping customers it cuts into the tasking time which no one seems to notice. It makes the job very stressful because you get very little payroll and many times you cannot provide the level of service the customers deserve!

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Glassdoor has 10,683 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.