Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jan 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Staff discount at 50% off is great. If you're a student, flexible hours make it easy to still go to school and work at the same time, great coworkers, fun place in general - good energy.

Cons

Corporate management fip flops on a lot of issues, which makes working on the front line difficult, because the message you give customers one day will inevitably change the next. Expect to work long hours& working over the holidays is mandatory. Depending on your store, management can be largely ineffective and don't always provide the leadership necessary to train new employees - this responsibility often falls to other sales associates. If you don't have a management position, forget about any sort of recognition or compensation (i.e., bonus) for a job well done - your management team will gladly take this on your behalf. Slackers and idiots are kept on staff, which means double the work load for those employees who are actually competent and interested in doing a good job.

4.0
Oct 15, 2008
Recommend
CEO approval
Business Outlook

Pros

They simply have the best benefits package around. Even though they changed their health plan this year to the flexible spending account all the other benefits are great. I've been doing weight watchers and the company actually pays for my meetings to "keep me healthy" as part of our health plan.

Cons

A lot of promotions and special opportunities are reserved for people who are liked more than people who are actually qualified. The first year I worked for the company we had amazing contests for making sales goals, especially around holiday times. Someone I knew won a flat screen tv! But we don't have anything like that anymore.

4.0
Aug 22, 2008
Recommend
CEO approval
Business Outlook

Pros

Great staff and friends and family discounts.... staff get 50% There can also be a really good team atmosphere and it can be very exciting, especially if you are working on a new store opening. Although it had it's heyday in the 90's, it is still quite trendy, although the customers have grown older with it.

Cons

Your face either fits or it doesn't... if it doesn't, they will fire you for discount abuse... Can be very clique' and if your not in the 'it' team you'll end up in the stockroom or doing greeting all the time... or worse, you'll just drop off their computer system and you won't get any hours!

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Glassdoor has 10,681 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.