2.0
Sep 7, 2015
Product support specialist
Former employee, more than 1 year
Kansas City, MO
Recommend
CEO approval
Business Outlook
Pros
Great hours for a call center, long calls but expected to give customer self help, emails is nice but again customer has long wait for little information, customers allowed to all for you but frowned on, don't work here if you want to advance
Cons
No value to employees, customers had long waits, little options, states family values but is not a good work life balance, always stressed, never sure what type options are, have to give own review, the ones that did the job right was always one with issues if you didn't have a favorite