Gartner reviews

3.8

70% would recommend to a friend

(9,374 total reviews)
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Gene Hall

77% approve of CEO

54% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,374 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Aug 1, 2016

Good experience

Recommend
CEO approval
Business Outlook

Pros

Cafeteria food is pretty decent. Very little traffic during rush hour. CEO is a smart, humble guy.

Cons

Clickish culture. Independent thought not welcome. Most top execs have UK accents which is viewed by management as superior, above U.S .staff with more experience. Diverse staff consists of HB1 Visa workers. Frequent reorganization of perm staff due to state tax break requirements. Hiring sprees occur to satisfy strict tax break mandates.

4.0
Jul 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Gartner's reputation is rock solid. The sales organization is a great place to learn technical sales for college grads (AE) OR those with 5+ years experience (Bus Dev). If you are between 1-4 years, the AE role may be to micro-managed and the Bus Dev role may be overly complex. I worked in IT sales for a few years before here and I knew of Gartner's brand, but I didn't realize that within CIO circles the Gartner name is pure gold. I've sold at household name companies before, but none that had the immediate interest level that mentioning Gartner elicits. The AE role does seem like a bit of a grind, managed at a granular process level, and more luck is involved. If you have 5+ IT or research sales experience, consider shooting for the business development role. There is a lot more autonomy, sophisticated sales tactics, and support from Gartner in the form of coaching on strategic sales processes, a seperate CRM, privlaged access to 3rd party prospecting tools, and significantly higher base & commission. You will be required to have at least 3+ years of strategic sales experience to even be considered. Other Pros: +Gym +Cafe is stellar... and subsidized +Youthful sales floor +Flexible work from home option +Will fly you to your territory (This is perfect if you want a taste of field sales before taking the dive) +9-5 +very few etched in stone KPI metrics (They realize Bus Dev isn't a numbers game the way renewals can be)

Cons

Some of the gripes mentioned in great detail on other reviews have some truthiness, however, when weighted against the pros above I feel they are outweighed. Here's a list. -frathouse vibe (lots of 'beach bodies' roamong the halls.. good/bad.. your call) -successful salespeople get a shot at managing (some good, some not) -AEs have their process mostly dictated to them (not my role, but there are lots more AE openings) -Office politics do exist -Managers will pick favorites (*that doesn't mean they give freebies, technically they can't, the territories are 100% strictly defined) -Training can be remedial for an experienced rep (Bus Dev use to have the same training as AEs, recently changed **this is a multi-billion dollar publically traded corporation, so it is to be expected that some fun, convenient, and loose polocies common to SMB and start-ups will not apply here. Good, bad, indifferent... this is just the way the world works. That said, the atmosphere is pretty cool compared to peer IT organizations.

3.0
Jan 20, 2016
Recommend
CEO approval
Business Outlook

Pros

The best part of the job is the clientele. Gartner has a large client base with many strong client relationships. The Gartner product is truly a useful, worthwhile investment for clients.

Cons

The major set-back to working here is management. Gartner's upper management, corporate culture, and service models are a complete disaster.

Viewing 163 - 165 of 9,374 Reviews

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