Gartner reviews

The least ethical company I have ever worked for. Regularly retaliated against employees for raising concerns, hired people for positions without telling them it wouldn’t exist in a few months, or hired people for one position then put them in another, and constant focus on hitting metrics regardless of outcomes for customers (which encouraged faking numbers to survive). Employee retention in the client service space was certainly less than 50% per year, nobody could stand to work there. It was well known that the floor’s wellness room was primarily used for people to cry in. Truly a horrible company, and one I wouldn’t even recommend to someone desperate for employment. If you value your mental health or human decency, look elsewhere.

Pay is low compared to what people can get elsewhere. Very poor raises, even for the highest performers, even when the company does very well. Every function is understaffed and overwhelmed. Analysts are extremely stressed. More than one has had to take time off due to exhaustion, particularly recently. Too many meaningless metrics to hit - everything is important. You will be called out for every minor slip in metrics. Morale in analyst ranks is very low, and attrition is rising. We give it our very best day after day, and the Company - upper management - doesn't seem to care in the least. All they care about is stock price.