Jul 15, 2016
Gartner reviews
3.8
70% would recommend to a friend
Gene Hall
77% approve of CEO
54% positive business outlook
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
Gartner has an employee rating of 3.8 out of 5 stars, based on 9,380 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).
Reviews by job title
9K reviews
5.0
Aug 4, 2015
Recommend
CEO approval
Business Outlook
Pros
I work in Executive Programs (ExP) which is just one division of Gartner - so I can't speak to other areas. However, in my first year, this is what I can say: 1) Incredibly healthy work environment. My bonus is partly based on my performance and partly based on the performance of my team - so cooperation and collaboration are baked into our incentive structure. 2) They hire not only incredibly smart people, but also people with high EQs. One year in and I have not met anyone with a hidden agenda, super-sized ego, short temper, etc. They are incredibly skilled at finding people who are geared toward service and helping others - which makes for a great workforce. 3) Management is incredible. The leadership of ExP from Chris Thomas down to the Regional Vice Presidents is superlative and they are good at motivating the staff. They give us enormous latitude to service our accounts in ways that play to our individual strengths. 4) In the end, common sense wins out. While they don't always make the right decision (nobody does), they look at the data and change course when they realize they took a wrong turn. In short, we don't have people who make wrong decisions and then stick by them to protect egos. 5) Gartner has very little bureaucracy. I have worked for much smaller organizations that had far more forms and rules. So far in my career, I have have always seen a time horizon for each job. This is the first job I have ever thought, "I could retire here!" It is a job that is evergreen, always changes, keeps you on your toes, you learn something new every single day, and you end the day knowing that you made a positive difference in the lives of others.
Cons
1) ExP offers a week-long training program twice a year for new associates. This training is incredibly well done, but scratches the surface of everything we need to know. We are assigned a buddy when we are hired and the quality of your training has a lot to do with the buddy you are paired with. Mine was incredible, but different people have had different experiences. 2) This could be a "Con" for some, but in my area, that track goes: Executive Advisor (EA), Executive Partner (EP), EP VP, EP VP Team Lead, Regional Vice President (RVP), and that's the realistic end of the line. In the United States, there are five RVPs, and probably less than ten team leads. So if you are a climber, this may not be the job for you. If you are interested in a big salary and status, this may not be the job for you. But if your primary desire is to work with a incredible team and do great work, then this could be a good place.
1.0
Sep 7, 2025
Recommend
CEO approval
Business Outlook
Pros
Some nice people work there
Cons
Leadership is afraid for their jobs, so they have installed countless metric and activity trackers to cover their backsides and “show operational excellence.” They over hired during the pandemic and now that revenues are shrinking and clients are canceling, instead of just doing layoffs, they put people through sham pips so as to not let the public know how bad the bleeding is. If you don’t get a good territory, you’re sunk - if one client cancels, you’re underwater for the year and will have massive difficulty making target earnings, and will be targeted for forced attrition so a naive new rep can come in and try the same thing you just did…clients just don’t get much incremental value any longer and can’t justify a nice to have to service in their budget. The “cult”ure is cliquey, management plays favorites and uses fear tactics to try and drive performance instead of developing skills for the long term. Short term sales are favored over long term value generation for clients. This absolutely exhausts clients who are on their third Gartner rep in as many years. If you share an idea or raise a concern that mgmt doesn’t agree with, you’re labeled as having a “mindset” issue and quickly worked out of the business. Not many reps at all are making their target, and if they do, it’s not sustainable as there are only so many companies out there still willing to shell out well over $100k per year for one person at their org to access materials, the knowledge of which can now be found on numerous free gen ai tools. This is a nearly impossible value proposition to sell into a client who is struggling themselves.
Viewing 223 - 225 of 9,380 Reviews
Related searches: Gartner jobs | Gartner salaries | Gartner benefits | Gartner interviews | Gartner conversations
