Gartner reviews

Overly political Too focused on meaningless metrics

This company is growing too big, too fast because top brass only cares about making money, not making employees or clients happy. If you’re not on board with the rate and size that this company aspires to grow, then you have a “fixed mindset” not the “Gartner growth mindset”. There are so many programs and processes that require so much manual intervention that efficiency and quality of work suffer. There are not many checks and balances in these programs to catch mistakes so everyone spends time trying to find and fix mistakes after the fact. For an IT research and advisory company, that is insane! One of the main programs used is over 30 years old and pieced together so that it has grown too cumbersome for them to try to improve. Middle management places their pride over getting the job done quickly so they let themselves become overwhelmed and will not try to delegate or streamline processes in order to better serve our clients. They would rather use a Band-Aid approach and fix the same mistake repeatedly (or not fix it at all) than get to the root of the problem to fix it once. The communication is terrible! Some people are overworked and pushed to get the work done "right now" instead of "right". People in training positions aren’t alerted to useful reference tools that are available, departments make big changes that effect other departments without discussing it with them first and their response is basically, “too bad”. Also, if they see you are a good worker, they will take work away from a lazy, worthless employee and give to you. Meanwhile, the lazy worthless employee will continue to collect a paycheck for years to come. It is difficult to come up with innovative ideas to improve processes because the worker bees are trying to keep their head above water to get their daily work complete.