Gartner reviews

3.8

70% would recommend to a friend

(9,382 total reviews)
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Gene Hall

77% approve of CEO

54% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Feb 17, 2017

Research Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gartner can be a good place to work, but it is what you make it. If you're an expert in an area that is in high demand and you're willing to work hard, you'll find tremendous opportunity for recognition and progression. But not every area is in high demand. Some areas require coverage and leadership, yet aren't in high demand from clients. In some cases you can produce research that drives demand. In other cases, there are factors beyond your control. In those areas, you may find your coverage constantly changing as you and your manager try to maximize your utilization. You may also find, in spite of above-average performance, you don't get the recognition or promotion of peers in other areas. It's up to you to spot this problem and do something about it or be willing to bide your time for recognition and rewards. You can take on additional responsibilities, but beware not all contributions get the same visibility and recognition.

Cons

Company culture varies between sales and research. And, at times the culture feels non-existent because most of research works remotely. On the research side, there's also a lack of diversity across all lines (ethnicity, gender, age). There seem to be efforts in place to change this, but more still needs to be done. It seems as if Gartner has been designed as a place for ex-CIOs on their way to retirement. There are no career planning resources or defined career paths for research. Your career is what you make it, but you can work for over a decade in the same role, though with changing responsibilities and coverage. Feeling rewarded at Gartner depends on what motivates you, but the company lacks the standard systems of rewards and recognition needed to continually engage and motivate mid-level employees. Seeing peers at other companies progress while your only mark of success is intrinsic is a bitter pill. If you value longevity and flexibility and are comfortable with intrinsic rewards and modest, though fair compensation, then this can work. But if you seek extrinsic rewards and career advancement, Gartner is not the place for you.

2.0
Feb 16, 2017

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Good training, smart people, great products, decent pay if you are able to meet objectives

Cons

not the caliber of management one would expect considering how exclusive Gartner is about who they hire. Very few people are hired from outside the company into leadership roles, which perpetuates a culture that is robotic. More of a cult than a culture. The sales model is based on GEO within an account - therefore there could be multiple sales people calling into a client, often after the same budget money. This promotes bad behavior and tremendous channel conflict. Selling to the client is not nearly as hard as navigating the sales model. It is commonplace for one sales person to have a "win" and another rep take a loss at renewal. Gartner is constantly hiring - not because of growth opportunity, because of attrition.

3.0
Jan 4, 2017
Recommend
CEO approval
Business Outlook

Pros

-Culture is great... laid back and a lot of likeminded individuals -Training program sets a good foundation for sales aspiring individuals coming out of college -Exposure to a lot of different businesses and allows you to learn at an MBA level in some cases

Cons

-Management on HT has severely decreased... Young VPs that don't know anything outside their Gartner bubble and aren't ready to be in leadership -It has severely become a boiler room... all about the NCVI and less about actually driving value... High pressure sales that ruins relationships to get to that golden number -Politics is absolutely terrible... If you join the org just politic with the MVP and you'll be sure to get that promotion. Inappropriate rumors and a corresponding promotion make it very very fishy and everyone knows. -THE GARTNER KOOLAID. Don't talk bad about anything cause there will always be a follower who thinks Gartner is the end all be all in everything. It's a company with a poor value prop on HT but the koolaid creates sheep.

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