Pros
• Gartner’s brand is well respected and with good reason. The analyst pool and executive partner roster are world-class. You have access to successful former executives and thought leaders on a daily basis. • You might get the opportunity to have an impact. I’ve seen new hires present to the CEO. If you put work in you have the chance to stand out. • Very smart people overall who are generally helpful and collaborative. • Good health benefits.
Cons
• The cycle of work is seemingly never-ending. Though the firm speaks about work-life balance, the reality is that for most teams, being accessible at all hours is a requirement to stay in one's job. This has made stress and burnout ubiquitous. • The culture resulting from being on 24/7 instills fear and uncertainty. Employees are scared about losing their job as there is no communication when the firm makes significant strategic decisions. There are a small handful of people who wield the power at the firm. Without having an ally among this group, it's difficult to achieve upward success. • Gartner's C-suite lacks diversity. White men dominate the operating committee (and 1 white woman). The firm has spoken about diversity recently but has not made any tangible commitments ($$$) to creating an environment of inclusion for people of color. • The C-suite has mismanaged the CEB acquisition. There’s been little effort to help the people on both sides of the acquisition understand and trust one another. It’s led to unnecessary pain for employees at both heritage Gartner and heritage CEB and has significantly undercut the firm’s prospects for growth.
