Geek Squad reviews

3.6

56% would recommend to a friend

(2,814 total reviews)
avatar

Hubert Joly

31% approve of CEO

30% positive business outlook

Geek Squad has an employee rating of 3.6 out of 5 stars, based on 2,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Geek Squad employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Tech-centric environment with lots of opportunity to learn entry level IT skills, troubleshooting, repair, etc. Great foot in the door for higher level positions. You'll receive exposure to many unique devices/issues you've never seen before.

Cons

Still a retail environment. Management is very metric-focused and often non technical. Pay is rather poor for what you're expected to know, and the scope of your work.

3.0
Jun 10, 2026

Great in the Short Term

Recommend
CEO approval
Business Outlook

Pros

Perfect entry position for basic IT skills and experience. Learned a lot. Good coworkers and direct manager. Provided skills needed to move on to a better position elsewhere.

Cons

High expectations paired with low wages. No room for growth unless you’re aiming for management. More retail, sales, insurance, and customer service than actual IT.

Viewing 7 - 9 of 2,814 Reviews

Glassdoor has 2,862 Geek Squad reviews submitted anonymously by Geek Squad employees. Read employee reviews and ratings on Glassdoor to decide if Geek Squad is right for you.