Geek Squad reviews

3.6

56% would recommend to a friend

(2,814 total reviews)
avatar

Hubert Joly

31% approve of CEO

30% positive business outlook

Geek Squad has an employee rating of 3.6 out of 5 stars, based on 2,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Geek Squad employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Jan 3, 2012

I have had a great experience their

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

people, the enviroment is wonderful, love the benefits, and the opportunity to grow with an establish company is wonderful. I enjoy my time their

Cons

Geek Squad is very competitive and sometimes it is overwhelming in working with a group of people with such expereince

3.0
Jan 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Good pay for a part time hourly employee. I love what I do. Working for an affiliate of best buy means a good discount at the store.

Cons

No training/development, most agents are knowledgeable because most are computer geeks/nerds outside of work. If they aren't then they are the ones people talk s**t about. Geek Squad provides no training, courses, or incentives for doing so. Getting A+ certified is a norm for a computer geek, but not even Geek Squad gives you raise for it, pays for the exam, or promotes their employees to do so. Also getting yelled at on an hourly basis sucks.

Viewing 2806 - 2808 of 2,814 Reviews

Glassdoor has 2,862 Geek Squad reviews submitted anonymously by Geek Squad employees. Read employee reviews and ratings on Glassdoor to decide if Geek Squad is right for you.