employer cover photo
employer logo
employer logo

Generac Power Systems

Engaged Employer

Generac Power Systems Customer Support Representative reviews

3.0

2% would recommend to a friend

(4 total reviews)
avatar

Aaron Jagdfeld

8% approve of CEO

Reviews by job title

4 reviews
3.0
Jun 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great coworkers, company gave back to local charities

Cons

Management wasn’t good, stressful having angry customers yelling at you constantly, no raises( if you did get a raise it wasn’t worth it)

3.0
Dec 7, 2022
Recommend
CEO approval
Business Outlook

Pros

The camaraderie amongst the team is outstanding. Most of management (team leads, supervisors, etc) truly do care and go above and beyond to help you grow. There is plenty of real world knowledge to gain through your first few weeks of training. You garner an amazing sense of accomplishment during some aspects of the job.

Cons

It's a 24/7 department so expect to work some holidays and weekends. The company will use their ideals of growth and development from within to lure you into a false sense of motivation. In my experiences, the company only promotes within for *certain* departments or people with *certain* skillsets. They will assign you more and more responsibilties as you progress through products and training, but your pay only increases slightly at the end of each year or after a promotion in the department (which can only happen if you take on much more responsibility). They say they want to help you grow and develop, but there are so many employees assigned to each team lead and supervisor that it's overwhelming and most employees end up stagnant or leaving. Pay is slightly below national average but has increased since I started.

Viewing 1 - 3 of 4 Reviews

Glassdoor has 899 Generac Power Systems reviews submitted anonymously by Generac Power Systems employees. Read employee reviews and ratings on Glassdoor to decide if Generac Power Systems is right for you.