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      General Dynamics Information Technology

      Part of General Dynamics

      Engaged Employer

      General Dynamics Information Technology reviews

      3.9

      77% would recommend to a friend

      (4,825 total reviews)

      Amy Gilliland

      82% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      General Dynamics Information Technology has an employee rating of 3.9 out of 5 stars, based on 4,825 company reviews on Glassdoor which indicates that most employees have a good working experience there. The General Dynamics Information Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      5K reviews
      2.0
      May 16, 2014

      No concern about quality whatsoever

      Instructional developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Payment is ok, good benefits.

      Cons

      All they want is to meet deadlines with no concern about quality. It is up to the sponsor to find project errors. Horrible communication, you get conflicting directions almost every day. They set expectations for you but do not communicate them to you. They also expect a new employee to perform as well and as fast as someone who has been doing the same job for years. Oh, and cliques everywhere.

      4.0
      May 14, 2014

      BCC sites micromanaged to Hell

      Specialist, customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent, but not great, at entry level. It's determined by a DOL wage determination, not the company, so at least it doesn't fluctuate downard.

      Cons

      Micromanagement is a huge problem. Established, very experienced CSRs on the contract I was on are forced to attend 6+ meetings per month to review quality monitors using two different systems; it's possible to have a call that would be perfect on one scorecard fail the other, despite leaving the customer and the caller completely satisfied and happy with the service provided.

      3.0
      May 14, 2014

      Good company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generally, takes care of employees as any other company. People are always the weakest link...

      Cons

      No comment, since they were not followed while employed, so staying them again after departing wouldn't change anything.

      Viewing 4456 - 4458 of 4,825 Reviews
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      ReviewsGeneral Dynamics Information Technology reviews

      Glassdoor has 5,386 General Dynamics Information Technology reviews submitted anonymously by General Dynamics Information Technology employees. Read employee reviews and ratings on Glassdoor to decide if General Dynamics Information Technology is right for you.