Is General Dynamics a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at General Dynamics have rated their employer with 2.9 out of 5 stars in 39 Glassdoor reviews. This is a lower than average score with the overall rating of General Dynamics employees being 3.4 out of 5 stars. Search open Customer Service Representative Jobs at General Dynamics now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at General Dynamics .

Does General Dynamics pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at General Dynamics with 2.2 out of 5 stars based on 39 anonymously submitted employee reviews. This is 48.3% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at General Dynamics.

What are the top reviewed jobs at General Dynamics?

Customer Service Representative (38) , Software Engineer (21) , Systems Engineer (17) , Engineer (13) , Program Manager (9) , Project Manager (9) , Manager (8) , Senior Software Engineer (8) , Senior Systems Engineer (8) , Analyst (7) , Senior Engineer (7) , Executive Assistant (6) , Mechanical Engineer (6) , Administrative Assistant (5) , Design Engineer (5)

What are the pros of working at General Dynamics according to real employee reviews?

"Good benefits; hard working employees" ((in 84 reviews)); "Good pay not much more i can say" ((in 65 reviews)); "Great people and work you can be proud of." ((in 61 reviews)); "Great work environment and boss" ((in 15 reviews)); "Some good coworkers" ((in 11 reviews))

What are the cons of working at General Dynamics according to real employee reviews?

"Inability to adapt to change and poor management" ((in 55 reviews)); "Upper management lacks vision and losing work base." ((in 16 reviews)); "The manager are not good very misbehaving with employees" ((in 14 reviews)); "No to mention i received no training." ((in 12 reviews)); "Very much a "good ol' boy" and "good ol' girl" culture that favors known entities who have survived by going along to get along." ((in 12 reviews))

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General Dynamics

General Dynamics Customer Service Representative reviews

2.9

95% would recommend to a friend

(39 total reviews)

Phebe N. Novakovic

98% approve of CEO

98% positive business outlook

Ratings by category

2.2

Culture & values

2.2

Senior management

2.2

Compensation and benefits

2.2

Career opportunities

2.1

Work/Life balance

2.0

Diversity & inclusion

Customer Service Representative (Customer Service Representative) employees have rated General Dynamics with 2.9 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Customer Service Representative (Customer Service Representative) professionals have an average working experience there. General Dynamics is rated 20% below average by Customer Service Representative (Customer Service Representative) professionals compared to other employers within the Aerospace & Defense industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

39 reviews

1.0

Jul 25, 2017

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy money and laid back environment

Cons

No motivation or raises

4.0

Jun 8, 2017

Ok Call Center

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Routine and predictable job. Set schedule. Good benefits

Cons

Pay could be a little bit more better

3.0

Apr 24, 2017

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The hours are reasonable and the pay is great for the work being done

Cons

Very strict on time constraints and no flexibility. Must stay put for 8 hrs a day and sometimes very boring with someone always looking over your shoulder.

Viewing 13 - 15 of 39 Reviews

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General Dynamics

General Dynamics Customer Service Representative reviews

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Customer service representative

Ok Call Center

CSR

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