General Parts reviews

3.4

53% would recommend to a friend

(39 total reviews)

Gary Schermann

77% approve of CEO

42% positive business outlook

General Parts has an employee rating of 3.4 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have a good working experience there. The General Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

39 reviews
2.0
Jun 2, 2022

Not proactive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible and set hours. Small office feel.

Cons

Management changed a lot. Some techs were good.

1.0
Jul 27, 2021
Recommend
CEO approval
Business Outlook

Pros

None- unless you are related for the branch manager or president, then you’ll be golden, otherwise zero. None none none none none

Cons

Unhelpful training Mediocre pay Unaffordable health insurance No room for upward mobility-unless you happen to be related to the Branch Manager. Her daughters do very well there.

3.0
Jan 23, 2020

GP Life

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to get a start in office work. You can move into multiple positions if you apply yourself and offer to help. Since it is a high stress industry you make close relationships with your co workers.

Cons

There is a line where there are higher ups and those below that will never be promoted up regardless of contribution. The company has the old mans club mentality where any job that pays over $50,000 they typically feel they need to hire outside of the company. This has led to countless letdowns in multiple locations where the working staff cover the incompetents shortcomings before after a year or two, the mistake is figured out. This sounds biased but it is a truthful observation from a decade of service. If you take salary, you can work 50+ hours at the office and be connected 24/7 to the technical team to settle issues. High stress but the day goes by quickly.

avatar
General Parts Response
6y
Thank you for providing feedback. All feedback helps us understand how to make GP a better place to work and I appreciate your willingness to speak out. Having joined the company in an administrative support role myself, I can personally attest to the want and willingness of GP to promote from within and give our existing staff an opportunity to take a larger role if they have the ability, experience, skill set, and desire to do so. I value and appreciate the many opportunities I’ve been given and I am committed to continuing our history of promoting from within the GP family. In just the past year, we’ve promoted several existing staff to bigger roles, many of them very key roles, and will continue to do so when that promotion makes good business sense and personal sense for the employee. There is a very delicate balance of promoting vs. hiring from outside and I feel like we’ve achieved a good mix of doing both for the continued growth, stability, and progression of the company. We encourage every employee who desires advancement to make that known to their managers and HR, so that when opportunities arise we can increase their exposure and enhance their experience level. We also post all jobs internally, to give interested employees the chance to discuss the opportunity for advancement. Additionally, we offer a tuition reimbursement program for existing employees who have the desire to move up, but do not have the required educational background. With regard to work\life balance, I can again personally attest that being involved in the service business makes this a challenge, and over the past couple years we’ve added additional infrastructure and support in an effort to level out the work loads of all our workers. We will continue these efforts as we continue to grow and evolve the company. Again, thank you for reaching out. If desired, please reach out to me personally and we can discuss your concerns in greater length. Gary Schermann, CFSP President
Viewing 10 - 12 of 39 Reviews

Glassdoor has 40 General Parts reviews submitted anonymously by General Parts employees. Read employee reviews and ratings on Glassdoor to decide if General Parts is right for you.