Genesis HealthCare reviews

2.8

36% would recommend to a friend

(2,197 total reviews)

David Harrington

40% approve of CEO

36% positive business outlook

Genesis HealthCare has an employee rating of 2.8 out of 5 stars, based on 2,197 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Genesis HealthCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

2K reviews
1.0
May 5, 2021
Recommend
CEO approval
Business Outlook

Pros

No direction from corporate so you can really just do everything how you want

Cons

Zero corporate support Genesis owns 50% of the company and a joint venture partner (who actually operates the buildings) makes all of the decisions You never know who to follow and they would routinely give conflicting and opposite direction The policies and training are so outdated that your competitors are crushing you and your team The joint venture operator is a disaster and they never want to assist you If you ask for assistance, they will push you aside, take over your facilities, and look to push you out They do not care about the employees or the residents. During Covid a lot of staff got sick. They told the employees they would not approve unemployment, they needed to apply through workers comp insurance first. They did this knowing their work comp carrier was not going to even look at the claims for 120 to 150 days after application. So the employees, many of which that live paycheck to paycheck, simply got zero assistance from unemployment or workers comp. The company attitude was “we will bleed them out until they have to come back to work because they can’t afford not to”. They also cut all of the floor staffing during the pandemic to avoid using agency. This left the floors working with one nurse to 35-50 residents and 1 CNA per 20-30 patients regularly. I have run facilities for 20 plus years and never seen staffing that low. It’s not only unsafe but unethical and immoral. Did not get a single day of vacation in a year and a half and they refused to pay my vacation out. I worked 7 days a week for 18 months and could not get a day off The company is likely going bankrupt as they were delisted to the pink sheets and their stock has plummeted to .25 and as low as .15 cents a share. Their CEO took a 6.2 million dollar “retention bonus” and then retired anyway...but kept his money. They are now on their 3rd CEO in as many months. They had to sell their 9 most profitable facilities and walked away from 51 facilities. Their previous CEO gave a “going forward” statement warning of bankruptcy and things have gotten worse, not better, since he issued that statement. They chose to delist to avoid releasing their financial statements. And still have not released their 4th quarter statements.

1.0
Sep 20, 2020

Run!

Recommend
CEO approval
Business Outlook

Pros

There are no pros to working here

Cons

There is nothing good about this company

avatar
Genesis HealthCare Response
5y
Thank you for contacting us. To report issues of concern, please contact our Genesis Reach Out Line at 1-800-893-2094. This confidential line is available 24 hours a day, 7 days a week. Concerns are investigated and addressed by our compliance department.
Viewing 232 - 234 of 2,197 Reviews

Glassdoor has 2,342 Genesis HealthCare reviews submitted anonymously by Genesis HealthCare employees. Read employee reviews and ratings on Glassdoor to decide if Genesis HealthCare is right for you.