Is Genesys a good company to work for as a Associate Solutions Engineer?

Associate Solutions Engineer professionals working at Genesys have rated their employer with 4.4 out of 5 stars in 44 Glassdoor reviews. This is a higher than average score with the overall rating of Genesys employees being 4.2 out of 5 stars. Search open Associate Solutions Engineer Jobs at Genesys now and start preparing for your job interview by browsing frequently asked Associate Solutions Engineer interview questions at Genesys .

Does Genesys pay Associate Solutions Engineer employees well?

Associate Solutions Engineer professionals rate their compensation and benefits at Genesys with 4.3 out of 5 stars based on 44 anonymously submitted employee reviews. This is 9.8% better than the company average rating for salary and benefits. Find out more about Associate Solutions Engineer salaries at Genesys.

What are the top reviewed jobs at Genesys?

Software Engineer (159) , Senior Software Engineer (105) , Account Executive (72) , Associate Software Engineer (48) , Director (41) , Sales (39) , Senior Account Executive (38) , Technical Support Engineer (37) , Solutions Consultant (34) , Manager (29) , Senior Technical Support Engineer (24) , Consultant (23) , Software Developer (23) , Marketing (22) , PS Consultant (21)

What are the pros of working at Genesys according to real employee reviews?

"The people are great and very passionate." ((in 260 reviews)); "1) Work Life Balance is Good" ((in 222 reviews)); "The benefits are good!" ((in 157 reviews)); "Also a great management and HR team that never loses the focus on the employee !" ((in 92 reviews)); "Great leadership and company path" ((in 79 reviews))

What are the cons of working at Genesys according to real employee reviews?

"8. Constant layoffs." ((in 47 reviews)); "constant change, lack of communication, no managerial support, constant favoritism" ((in 10 reviews)); "Experienced some bullying from C" ((in 6 reviews))

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Genesys Associate Solutions Engineer reviews

Item: Genesys
Rating: 5
Author: Current employee - Associate Solutions Engineer

4.4

47% would recommend to a friend

(44 total reviews)

Tony Bates

100% approve of CEO

36% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Compensation and benefits

3.8

Senior management

3.7

Work/Life balance

3.6

Culture & values

3.6

Career opportunities

Associate Solutions Engineer employees have rated Genesys with 4.4 out of 5 stars, based on 44 company reviews on Glassdoor. This indicates that most Associate Solutions Engineer professionals have an excellent working experience there. Genesys is rated 21% above average by Associate Solutions Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

44 reviews

5.0

Sep 5, 2014

awesome experience

Associate solutions engineer

Recommend

CEO approval

Business Outlook

Pros

everyone is very friendly and helpful if you ever need to reach out to someone for advice or help with a problem

Cons

the training for new associates could be put together a little better. virtual learning is harder to grasp concepts with than a hands on experience in a classroom.

Genesys Response

11y

We agree that Genesys is a very supportive environment. We do see your point on the importance of classroom learning which is why each Associate starts out in a 1-2 week in-person Boot Camp. Recognizing that everyone has a different learning style, we utilize several different methods during the six months of training following boot camp including case studies, online classes and mentoring to ensure that all learning styles are addressed. We appreciate the feedback!

5.0

Jul 30, 2014

A great new working experience

Associate solutions engineer

Recommend

CEO approval

Business Outlook

Pros

Easy going atmosphere, where people are always willing to help where they can. Solid starting pay with plenty of room for growth both vertically and horizontally. The company feels smaller than it is, I rarely feel like a cog in a corporate gearbox. Good access to higher management. Have learned more in the last few months than I would have though possible.

Cons

Currently in the pilot program for new employee program this is occasionally means that things don't always go smoothly. This is being resolved pretty quickly as the program works out kinks. Sometimes difficult to get consistent responses to questions asked of people about what my future, after the program ends, at the company will look like.

Viewing 43 - 44 of 44 Reviews

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