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Genesys

Engaged Employer

Genesys Senior Operations Manager reviews

3.6

58% would recommend to a friend

(4 total reviews)
avatar

Tony Bates

76% approve of CEO

76% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Career opportunities

3.8

Compensation and benefits

3.6

Culture & values

3.6

Work/Life balance

3.6

Senior management

Ratings by demographic groups

Reviews by job title

4 reviews
5.0
May 28, 2021

Genesys

Senior manager, operations
Recommend
CEO approval
Business Outlook

Pros

Treat their employees right, good competitive salaries and bonuses

Cons

Lack of planning, structure of projects, and priorities

2.0
Dec 23, 2020

Not what it was

Senior manager, operations
Recommend
CEO approval
Business Outlook

Pros

*Heading to the cloud *Week between Christmas and New Years off *Open time off

Cons

tl/dr: make sure you always say yes, no matter how much the decision breaks things. *Empathy is a facade *Yes leaders making changes before they understand status quo *Late (and poor) cost of living increases despite company-wide performance being high *Department-wide layoffs *Inconsistent (or missing) messaging from leadership *Benefits team that is rude and disorganized *Chat/Q&A disabled on the last 4 company All Hands

5.0
Oct 20, 2020

A company with great empathy

Senior manager, operations
Recommend
CEO approval
Business Outlook

Pros

Work/Life Balance Learning Opportunities Great Management Clear communication Good benefits 401k Match Helpful coworkers Friendly Culture

Cons

Daly City office is foggy sometimes Free food only sometimes in the office

Viewing 1 - 3 of 4 Reviews
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