Genesys Sr. Project Manager reviews

1. Lack of Inclusivity: The company culture is poorly suited for non-American employees, creating challenges in alignment and belonging. 2. Fear-Based Leadership: Senior leadership and management rely heavily on a fear-driven culture, discouraging open dialogue and constructive dissent. 3. "Like" Culture: A pervasive "like-minded" culture stifles innovation and disagreement, limiting diverse perspectives. 4. Profit-Centric Approach: The excessive focus on sales and profits undermines the value of employee contributions and feedback. 5. Disregard for Loyalty: Long-term employees are often sidelined in favor of cheaper resources, eroding trust and commitment. 6. Customer Overreach: Bullying customers are prioritizsed over employees, further diminishing morale and support for the workforce. These factors combine to create a challenging environment that struggles to foster engagement, inclusivity, and long-term employee satisfaction.

Poor execution on core values. I was excited to join this company because of their emphasis on "embracing empathy" and "flying in formation". I saw very little of this in practice as an employee. Cross-team collaboration is disjointed, my team doesn't have the proper tools and resources to allow us to be successful, and I witness time and time again aggressive and poor attitudes among people at all levels.