Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jun 19, 2024

Not great

Recommend
CEO approval
Business Outlook

Pros

unlimited PTO Good onboarding decent benefits

Cons

don't expect to get a commission check for at least 6 months from starting. no ramp up commission, depends on territory luck if you will hit quota. very micromanaging on KPIs

3.0
Jan 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Work/life balance is great. Unlimited PTO and great benefits are a huge plus. They actively encourage you to take time off. Friendly people as well.

Cons

Management will throw you under the bus to save their own skin. Constantly preach promoting from within but will consistently push external candidates over internal. Known industry wide to underpay.

Viewing 298 - 300 of 2,707 Reviews

Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.