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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,708 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Jul 17, 2018

      Tester

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Still a lot of great managers to work for here as well as some great perks like work from home, sports leagues, workout facilities and much more.

      Cons

      R&D is still in a state of transition since the merger with Interactive Intelligence. This means they are still doing restructuring and restructuring and more restructuring. Often the restructuring includes layoffs. After each round of lays offs, they tell the staff they are done with cutting employees, however as of July 2018 they were still making cuts.

      4.0
      Dec 28, 2017

      A great place to work...

      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genesys is a leader in its market. The benefits are fantastic. Compensation is very competitive. There is open PTO, and flexible work from home oppurtunity. The onsite gym and clinic (in Indy) are awesome. There are amazing opportunities to attend conferences and travel. Last year I attended a conference that ended with a party on an aircraft carrier. It was amazing. It is exciting to be part of a large playing in the market and in the bay area scene. It is a different world than we lived in pre-acquisition.

      Cons

      2017 was hard with the merger. You can read a lot of these reviews and see there were a lot of hurt feelings. Many of my friends were let go. It is unfortunate, but it is a part of business. I think the biggest con would be the underestimation of how different the ININ business practices were, and the difficulty that would be faced in blending that with Genesys. Overall it has been handled very well, but there were some hiccups for sure.

      5.0
      Nov 15, 2017

      Recently Joined Management Team at Genssys

      Vice president enterprise sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong, recognized executive management. Top position in Gartner/Forrester for both On Premise and Cloud. A focus on people, you.

      Cons

      Nothing is perfect so don't expect everything to be easy. Success comes from hard work and a can do attitude. I've been here 8 weeks after 20 years at my previous company. I couldn't be happier with my decision.

      Viewing 370 - 372 of 2,708 Reviews
      Related searches: Genesys jobs | Genesys salaries | Genesys benefits | Genesys interviews
      ReviewsGenesys reviews

      Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.