Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Sep 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Good People to work with technically and socially Interesting technology Tele work available New product line is strating to gain momentum in the market place

Cons

employee moral is low due to internal re-org taking much longer than expected. Current executives only giving lip service to CEO - not actually walking the talk.

1.0
Feb 5, 2026

culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

overall, colleages are nice. can work remote

Cons

not felt inclusive, mid management didn'y do well job

Viewing 388 - 390 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.