Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Sep 9, 2019
Recommend
CEO approval
Business Outlook

Pros

- Great technology that is truly allowing organizations to change their end customer experiences - Opportunities abound for folks within the organization, where you are willing to look for it and willing to challenge your comfort zone - The people within the organization are focused on making an impact with our customers, our partners, and within the communities we live and work

Cons

- Benefits tend to be a little more traditional compared to others in the tech space, but they are still good - Lots going on which can sometimes allow for priorities to be lost in the "noise" of all that is going on within the company

5.0
Sep 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Headline says it all. If you're lucky enough to work here, you will be surround by great people and products with leadership who cares.

Cons

Tech sales come with lots and lots of process. Very tedious internal and external at times.

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Genesys Response
6y
Your headline says it all. Thank you for your awesome review! Best, Greg (Greg Buck, Global Talent Brand Manager)
4.0
Jun 17, 2019

Highly innovative company with heavy focus in R&D

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Encourage R&D, Startup environment, casual attires, open time off

Cons

Pay is below average, and "no budget" is often cited as an excuse by the upper management

Viewing 439 - 441 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.