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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,708 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      4.0
      Jan 7, 2019

      Lots of freedom to innovate

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of freedom and good culture on the PureCloud side, you can run Linux if you want, lots of flexibility in determining how you design and implement things. The UX guys pushed me to go beyond a good-enough UI to something fun to use.

      Cons

      Being on-call is a responsibility to think about; compliance training; it's often hard to understand how the rah-rah talk from corporate level applies.

      avatar
      Genesys Response
      7y
      Thanks for your positive review. I’m glad you are enjoying the work you are doing. Best, Greg (Greg Buck, Global Talent Brand Manager)
      5.0
      Jul 16, 2018

      Great so far

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work schedule, awesome company events, and cafeteria on site.

      Cons

      Benefits are good, but not as good as other companies

      avatar
      Genesys Response
      7y
      Thank you for your positive review. I am glad to hear you are enjoying your experience here. We are lucky to have an onsite medical clinic in our Indy office, which we think is a great perk. If you have other suggestions about ways we can improve our benefit programs, reach out to our Benefits Manager. That’s me. Lisa (Lisa Markland, Benefits Manager)
      5.0
      Feb 14, 2018

      Good People

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent people, especially in Raleigh. Highly intelligent, driven, know how to have a good time. Very little politics compared to other companies their size. Leadership is also great, especially for the development and testing orgs. Upper management authentically cares about their people.

      Cons

      After two acquisitions, career growth opportunities in Raleigh seems to be slowing down. Not a lot of opportunity for increased responsibility or to distinguish ones self. Leadership does care about its people and will put in the effort to do what they can, but after the 12/16 acquisition, it felt like many of them had their "hands tied" and were faced with new found restrictions in what they could do.

      Viewing 442 - 444 of 2,708 Reviews
      Related searches: Genesys jobs | Genesys salaries | Genesys benefits | Genesys interviews
      ReviewsGenesys reviews

      Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.