Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Dec 4, 2014

Positive Work Environment, New Technology, "Practical" Location

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Generally filled with sweet, down-to-earth, and relaxed - yet very smart people - Interesting new technology; high-tech - Truly a global firm - Open-door policy with management - Managers do not micro manage - you are given much flexibility to finish your tasks at a high caliber - Relatively flexible hours - Free parking - 5 minute walk from BART - High potential for the company to go public in the near future

Cons

- Though it is a very "practical" location, there is not much going on with entertainment & food at the Daly City location other than a movie theatre and Subway (but drive 5 minutes and you'll find plenty of restaurants & places to run errands) - A few mixed messages from the executive team - No communication relayed from the board

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Genesys Response
11y
Thanks for your thoughtful comments. Of course, I agree with you on the positives! People here really are nice, and although that shouldn't be unusual, it is. On the constructive side, you raise some good questions. You don’t hear from our board because we operate independently; unlike some boards, they are not particularly involved in the day to day. We’d love to offer lunch every day but the businesses around would suffer, and as a result of an agreement with the landlord, this is not an alternative. We have been actively evolving our go to market strategy and I think you’ll notice the momentum growing in this area. If you have more questions or would like to discuss any of this in more detail, please feel free to come and speak with me or anyone on the leadership team! ...Tracy
5.0
Jan 10, 2014

Solid company with a startup feel

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Innovative, rapidly growing company fueled by a culture receptive to new ideas. People are supportive and easy to collaborate with. Genesys is an easy place to contribute and have fun along the way.

Cons

Due to the business changes and acquisitions, things are a bit siloed and chaotic at times. This results in good opportunities to improve the business. I see things only getting better as the company matures.

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Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.