Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Dec 11, 2023

Engineering Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive salary and benefits upon offer

Cons

Leadership is traditional and change/innovation takes a long time.

2.0
Dec 11, 2023

Good coworkers, terrible manager

Recommend
CEO approval
Business Outlook

Pros

An inviting atmosphere with numerous opportunities.

Cons

For those new to the workforce, the onboarding process is messy and communication is scattered. As much as teamwork and togetherness are discussed in webinars, in practice this is not the case. Failure to read your manager's mind, might result in them throwing you under the bus later.

5.0
Dec 11, 2023
Recommend
CEO approval
Business Outlook

Pros

The division I work in is very understanding of the modern working professional's life. We all have obligations and activities outside of work (family, friends, etc.) and there is no judgement about the time off one requires to take care of those needs. There is also low pressure on deadlines. They exist but we also understand that we are all juggling many different tasks on cross-functional teams. Empathy is a core company value and it shows.

Cons

I haven't really encountered any yet.

Viewing 487 - 489 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.