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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,708 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      Sep 9, 2022

      Lots to learn but you'll learn a lot

      Professional services consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership cares about employees, from the CEO down to team directors. There's opportunities to work with a myriad different customers, and the variety of tech stacks that come with that. Lots of experience very quickly in customer facing roles. Plus you get to feel good about your work, helping connect people and solve problems.

      Cons

      Can be a bit of a thrown-in-the-deep-end sort of feeling early on - onboarding & documentation can always be improved.

      4.0
      Aug 13, 2022

      A good company

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leader in the contact center space Profitable

      Cons

      Senior leadership at war with each other Struggling to transition to SaaS company

      Viewing 520 - 522 of 2,708 Reviews
      Related searches: Genesys jobs | Genesys salaries | Genesys benefits | Genesys interviews
      ReviewsGenesys reviews

      Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.