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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,708 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Culture & values

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jun 19, 2023

      Immature PS Leadership - India COE

      Senior ps consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genesys Global Organisation and Policies Flexible Work Environment

      Cons

      1. Disappointed with the Quality of Work being assigned. 2. Immatured managers who think drawing coloring on the wall, giving away swag and arranging snacks is engagement. 3. Brushing away feedback from employees and imagining employee initative like G-Radio which are no use to anybody. 4. No sensible career progression or learning 5. Listen to employees and look at assigning better quality of work

      4.0
      Jun 18, 2023

      Excellence Company

      Office manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work arrangements. Great team culture. DEI, career progression & other core values spotlighted & encouraged.

      Cons

      Local macro issues relating to housing, cost of living & child care diminish competitiveness for Galway candidates.

      Viewing 580 - 582 of 2,708 Reviews
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      ReviewsGenesys reviews

      Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.