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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,710 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Culture & values

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Apr 5, 2023

      There are better places to work

      Human resources manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary was competitive Benefits were competitive Leadership managed employees like a consulting firm, lost the team feeling

      Cons

      Leadership should value all employees regardless of role.

      4.0
      Apr 4, 2023

      Great Policies, Management Stagnation

      Associate software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genesys is very forward thinking and sets up a wonderful environment for people who can work well on their own. Their work from home and open time off policies are great, and you can truly work from anywhere.

      Cons

      Management very easily gets overrun with tasks, letting smaller items get lost. With such a large company, I'm sure individual teams have different experiences; however, there have been many times that I've been set up to have a pair programming session or have had a question that just never ends up being recognized.

      5.0
      Apr 2, 2023

      Great place to work

      Senior product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, plenty of exciting work with lots of autonomy.

      Cons

      Depending on the size of an account, may have to jump through extra hoops to keep the customer happy.

      Viewing 643 - 645 of 2,710 Reviews
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      Glassdoor has 3,043 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.