Genesys reviews

4.2

83% would recommend to a friend

(2,710 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Apr 2, 2023

Good work environment

Recommend
CEO approval
Business Outlook

Pros

Employee friendly , good work culture

Cons

Nothing I can think of

1.0
Mar 31, 2023

Stay Away

Recommend
CEO approval
Business Outlook

Pros

Great brand marketing (not demand gen) and products are superb.

Cons

I had the unfortunate experience of working here and it seems like they don't care about their employees, just the bottom line. There's no room for advancement, and there's no recognition or appreciation for the hard work we put in. Management doesn't listen to our complaints and it's hard to get any help when you need it. The pay isn't great either, and there's no real incentive to do well. I would not recommend this company for anyone that sells for a living.

Viewing 646 - 648 of 2,710 Reviews

Glassdoor has 3,043 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.