Genesys reviews

Recently, it appears the CEO lost interest in who they put in charge of departments at ININ. That is the polite way of looking at it. How else does one account for people in positions of power (that stay in power) who operate in an underhanded ways. People doing jobs that they have no idea (and literally no professional experience) doing. Not to mentioned all the dishonesty involved. Wouldn't an interested CEO be involved enough to know when this is going on? Nearly whole teams have abandoned ship to avoid the downfall. That is prior and in addition to the problems of merger with the new company Genesys. Usually acquisitions, "mergers", involve layoffs, but obviously they don't even care about their employees enough to provide meaningful severance (employees who have worked for the company for many years given only a token gesture of compensation). And how layoffs are determined is apparently by whoever is the manger's favorite person (not who has the most experience and value to the company). It stinks of inexperienced, unprofessional, narcisstic managers who can't see beyond their own warped image of themselves and their ambition. I'm sure that will lead the company in the right direction

The reason I can’t advocate for Genesys currently is due to some of the executive leadership, specifically in the Sales organization. The current executive sales leader is fostering and creating a toxic culture of politics and blame. The previous leader would be very introspective and be a part of a solution to rough patches. The current individual blames everyone but herself and isn’t aware of the role she plays in the success or lack of success the organization is having. It is due to her true lack of leadership and emotional intelligence why I cannot recommend working in sales at Genesys.