Genesys reviews

4.2

83% would recommend to a friend

(2,706 total reviews)
avatar

Tony Bates

92% approve of CEO

84% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,706 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Apr 20, 2025

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Great culture, benefits, and co-workers

Cons

Has a lack of growth opportunities, but actively listening to feedback.

4.0
Apr 17, 2025

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Updated Tech Stack Positive Work Environment Excellent Work-Life Balance

Cons

Not enough PTO's Advancement Path Lengthy (Typical of Corporations)

5.0
Apr 17, 2025

All good

Recommend
CEO approval
Business Outlook

Pros

Genesys is doing great to employees

Cons

Nothing to mention about in cons

Viewing 172 - 174 of 2,706 Reviews

Glassdoor has 3,038 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.