Genesys reviews

...until they send them home with their things in a box, which they do with alarming regularity.

Management! They have some of the worst management I have ever suffered through. I will mention no names as I am sure this matches several people there, but this person is wishy washy. One minute do this and the next is yelling at me for what I did. Then next week I get yelled at for asking what to do as I should know to do what I got yelled at for doing. They bought out Interactive Intelligence and cut A LOT of staff. Now I have been through several of these and expected this BUT they never bothered to figure out what several parts of what they bought actually do. I mean I know they know we do something and we bring in money down here but I am not sure they know know what we do. No support and its sink or swim. Right now I feel like I am on my little island and if I drown no one will notice until my work does not get done so my manager can scream at me from their home and then notice I am below the water. If you say hey I need help we get the "Everyone is overworked right now" speech. I am currently doing two to three peoples jobs and getting paid below one. So if you can find something else go there. If not use this one as a learning experience and leave at the first chance.