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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,711 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Culture & values

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Feb 27, 2018

      Why there is not more review from Chennai, who are more than three year experienced

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is good to see new employees are writing many reviews, always the new place will be interesting. When outsider looks at the reviews all the reviews for Chennai are from employees working for below one year. That will lead to misconception. Come on guys let's the experienced do the review which is more appropriate. Here is mine. Friendly culture. Good working environment Many good fun activities. Nice branding team. Some times travel to participate in events and also meet your fellow mates.

      Cons

      Can value your employees more. Can be more lively environment. HR and Finance team should need more improvements.

      avatar
      Genesys Response
      8y
      Thanks for the many positive comments in your review. We completely agree, everyone who has something to say about Genesys should post, whether a new employee or longer term. We are happy to note that you identified many great things about working at Genesys. Your “Doesn’t recommend” and “Negative Outlook” ratings seem at odds with your “Good working environment” observation. But we do appreciate it the feedback and are always seeking to work on areas where we need to improve. Feel free to reach out to me or your manager if you’d like to discuss. - Michael ( Michael Katten, Genesys Chennai Interim Site Lead)
      3.0
      Feb 22, 2018

      PS

      Professional services consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive compensation package for experienced hires.

      Cons

      Frequent changes and fighting for control among parties brought in via acquisitions.

      5.0
      Feb 21, 2018

      The right place to be

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people and culture. Best CX solution. Continued innovation.

      Cons

      Sometimes too dynamic work environment

      Viewing 1996 - 1998 of 2,711 Reviews
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      Glassdoor has 3,044 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.