Genesys reviews

4.2

83% would recommend to a friend

(2,711 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Feb 19, 2018

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance

Cons

Not that I can think of

2.0
Feb 15, 2018

Used to be a good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Open vacation policy, good salary & bonuses

Cons

Very heavy workload, poor health insurance

5.0
Feb 14, 2018

Good People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent people, especially in Raleigh. Highly intelligent, driven, know how to have a good time. Very little politics compared to other companies their size. Leadership is also great, especially for the development and testing orgs. Upper management authentically cares about their people.

Cons

After two acquisitions, career growth opportunities in Raleigh seems to be slowing down. Not a lot of opportunity for increased responsibility or to distinguish ones self. Leadership does care about its people and will put in the effort to do what they can, but after the 12/16 acquisition, it felt like many of them had their "hands tied" and were faced with new found restrictions in what they could do.

Viewing 1999 - 2001 of 2,711 Reviews

Glassdoor has 3,044 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.