Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,709 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,709 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      Aug 18, 2017

      Genesys Boomerang: It's Just That Good Here!

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked at 5 companies in my career, from start-up to large -- and find the perfect balance of small company, family-oriented atmosphere with the resources and opportunities often afforded at larger companies to employees here. People are passionate about the space. Management is accessible, open and care about people. If you're willing to work hard and demonstrate skill & grit -- you can grow into whatever role you desire. Finally, the company is well positioned for growth. ccessful & an amazing culture that supports people who are willing to work hard and take on new challenges.

      Cons

      My commute to Daly City is long, but once you demonstrate value working remote policy is very flexible.

      5.0
      Aug 17, 2017

      CX also stands for Candidate Experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      During the recruitment process I suddenly realized that Genesys was approaching it from a customer experience point of view - which makes sense because it's what they do with their software. I had a great recruiter, Tamara who was very open, asked professional questions and gave me thoughtful answers. In fact, everyone I met with was very open about the challenges as well as the potential for my role. It's a dream job for me - global view, strategic and the opportunity to make my mark. You get to work with a diverse group of intelligent people and they are open to new ideas and to change. I also like how much teams are wide spread and how flexible the culture is. Now I'm just getting started and enjoying it a lot.

      Cons

      None really - be ready to work hard, we have a lot to do to fulfill our mission and so expect to be stretched and challenged. However also expect for people to want you to enjoy your work and to help you make that happen.

      5.0
      Aug 17, 2017

      Great Company to work for.......

      It senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing culture and great company to work for... Company Growing rapidly. Staff are looked after and peers genuinely care. Amazing community/charity giving back program - staff actively encourage to volunteer. Manager / company very appreciative of goals achieved / job done Visionary CEO and strong marketing and sales engine Solid core product Smart people

      Cons

      .... .... .. . . .. . . . . . . .. .

      Viewing 2077 - 2079 of 2,709 Reviews
      Related searches: Genesys jobs | Genesys salaries | Genesys benefits | Genesys interviews
      ReviewsGenesys reviews

      Glassdoor has 3,042 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.