Genesys reviews

4.2

83% would recommend to a friend

(2,708 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Aug 2, 2017

PureCrap

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are pros but the negatives certainly outweigh them. Go elsewhere for a career. If a job is what you're looking for then hop aboard the sinking shitp.

Cons

Are fake reviews the new fake news? What a shady Human Resources department! It's every man for themselves at Genesys. Don't think for a second that your livelihood means anything to anyone.

5.0
Aug 2, 2017

Genesys - ANZ

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genesys is a very professional organisation, with good packages, support and a strong care factor. The solutions are market leading and the approach of the senior management is open to suggestions for feedback and improvement.

Cons

One challenge is the amount of change following the recent acquisition of ININ. Change management as a whole could have been managed better. However the initial disruption is improving. Also, the way the matrix structure is implemented makes it very difficult to keep top talent by offering career progression in to different disciplines.

Viewing 2107 - 2109 of 2,708 Reviews

Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.