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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,708 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Culture & values

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Aug 2, 2017

      On an Awesome Transformational Journey...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love Genesys because we are transforming ourselves. Great innovation and culture. You have to like rapid change to work at Genesys because things are moving incredibly fast.

      Cons

      Every company has ups and downs, but the focus on transformation and innovation outweighs any cons I have.

      5.0
      Aug 2, 2017

      Fantastic Workplace and Fantastic Vision

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is in a great place. We are leaders in our space with a strong product offering and people who are passionate about working together to solve challenging problems.

      Cons

      There are some organizational challenges since the recent merger/acquisition, but people are working together to solve these problems.

      4.0
      Aug 2, 2017

      Positive outlook after merger

      Senior solutions architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      After the merger with Interactive Intelligence it is really good to see how Genesys develops in the market place. With a true vision to become an "ICONIC" company I believe that management truly succeeds in keeping the best of both companies (ININ and GENESYS). This pays off in the way the company is performing today and will in the future. Used to be skeptical on company mergers from past experiences, it is a true delight to see that mergers can workout brilliant if you put in a lot of attention for details, values of both companies, culture and people !

      Cons

      None so far, hopeful for the future

      Viewing 2110 - 2112 of 2,708 Reviews
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      Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.