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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,708 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      May 22, 2017

      Merger Didn't Go Well In IT

      It team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company that is a leader in their industry. Rest of the company outside of internal function departments seems to work well.

      Cons

      Internal IT is more about cutting costs than about doing whats best for the internal customers. Interactive Intelligence prided themselves on customer service. Genesys does not care about its own people with respect to Internal IT. IT leadership doesn't answer questions about direction with honesty.

      1.0
      May 17, 2017

      A chicken with the head cutoff is entertaining, until it just stops.

      Engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      With all the open positions and people leaving they will have a brand new young staff to mold in no time. I guess that's a positive.

      Cons

      We sold an Iconic company to Silicon Valley, and it shows. We went from creative and fun to 'does it make money?' While I think we all understand numbers, you've bled out the culture you promised to keep. Especially, since all the people that built this place are gone. We are losing 4 times the amount of people we usually do month over month.

      Viewing 2239 - 2241 of 2,708 Reviews
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      ReviewsGenesys reviews

      Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.