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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,706 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,706 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      4.0
      Jan 21, 2016

      Great People; A lot of Potential

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people at this company are awesome. I look forward to working with them every day and the work life balance is perfect. Company is profitable and the office culture is great.

      Cons

      There are specific tools that aren't in place, which we need in order to be truly successful. The business units also feel a bit silo'd and you often feel like you're in your own world, which is understandable and challenging a big company like this.

      1.0
      Jan 21, 2016

      Poor Experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoyed my colleagues in the office and also working remotely.

      Cons

      Company is driven by sales and revenue figures. Since 2014, this company has laid off so many of its PS and SEs. There is no job insurance and no one knows when will be get laid off next. No clear career dev path

      3.0
      Jan 20, 2016

      Tough market and difficult issues

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong focus on customers and business growth Great holiday parties

      Cons

      Slow growth in the contact center market Inconsistent treatment fo employees INsufficient money to grow the business and provide necessary tools

      Viewing 2410 - 2412 of 2,706 Reviews
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      ReviewsGenesys reviews

      Glassdoor has 3,038 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.