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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,708 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Aug 19, 2019

      Great place to work

      Partner success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work environment, dynamic workplace and great opportunity to learn a lot

      Cons

      Product flexibility according to current market trends

      5.0
      Aug 16, 2019

      My experience at Genesys

      Human resources business partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. On boarding experience - There is a practice here at Genesys called pre-hire candidate engagement where the HR team & the hiring manager meet the employee at a lunch place even before the candidate is onboard, amazing isn't it! 2. The day 1 onboarding experience where you are totally equipped with all the necessary properties for your work, again awesome! 3. There is a person tagged to you (Genwiki) who will help you in your initial days at Genesys, totally approachable & responsive 4. The leadership team is totally employee friendly and is willing to hear even the smallest of the concerns any employee has 5. The office working conditions and ergonomics simply wow! 6. The supervisor and employee relationship are more kind off a mentor and a mentee relationship 7. Genesys is more of an extended family to everyone who works here!

      Cons

      You guys need to be little stricter to the employees, man it cannot be completely employee friendly! LOL!! On a serious note from what I have observed in my initial few days there is absolutely nothing as a con as such! totally loving it!

      4.0
      Aug 14, 2019

      all good

      Associate network systems engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      all colleagues are good and friendly

      Cons

      work on weekend that may lead lack of time with family. telling only for NOC team.not other team

      Viewing 2425 - 2427 of 2,708 Reviews
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      Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.