Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jan 6, 2019

Great Company, Great People!

Recommend
CEO approval
Business Outlook

Pros

- Great opportunities and benefits. - A forward-thinking, innovative company. - Customer focused. - A fantastic, supportive team.

Cons

Being a global company (and therefore globally dispersed) can be somewhat different if you haven't worked in a similar environment before, however it is not overly limiting and can open up other opportunities.

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Genesys Response
7y
Thank you for your positive thoughts. Genesys is a company that is forward thinking and always looking to innovate. We are customer focused and focused on creating a positive environment for our teams. We have over 5,000 people worldwide and it can create time zone challenges. I have team members located across the US and the world and the way that we have found to best connect is by using video chat. It has made the world a bit smaller and helped us as a team. Give it a try and see if you like it. Thanks again, Greg (Greg Buck, Global Talent Brand Manager)
5.0
Nov 27, 2018

Decent and comfortable company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Reasonable magement, good climate, flexible schedule, a lot of technical freedom for engineers.

Cons

Company is growing and is becomig more formalistic.

4.0
Nov 27, 2018

Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance Professional colleagues Interesting projects

Cons

Slow process; No clear career path;

Viewing 2455 - 2457 of 2,707 Reviews

Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.