Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Sep 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Excellent working environment with warming atmosphere of peer engineers. Potential opportunities to move up for new employees as company is expanding now. Nice management that managers listen to engineers.

Cons

Lack of public transit and may not be convenient for commuters.

5.0
Sep 19, 2018

Exciting Work Place

Recommend
CEO approval
Business Outlook

Pros

Plenty of activities Opportunities to learn cutting edge new technologies Encouraged to change roles if you wish Great communication among peers, management Flexible hours

Cons

Not so competitive compensation Could have more team building events

5.0
Sep 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Fantastic place to work - never boring! The company looks far ahead and we can be sure to represent the leading technology provider for year to come. Personal initiative is highly appreciated, you do not have to be from certain country or geographical location to succeed - it is all about your attitude and drive for results. I have been with Genesys for 1,5 years, I learnt a great deal (training session are available on site and online), I proved my ability to achieve targets and feel truly valued. We also travel a lot - as a part of big international organisation, team members are encouraged to meet each other and interact as often as possible - I made a number of good friends all over the world

Cons

If one prefers a slow-moving, highly regulated environment, Genesys may not be a perfect fit. There is a set structure and transparency in management at all times, but one must be ready to contribute and be pro-active, regardless of the role

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Genesys Response
7y
Thank you for your positive review. It is true, Genesys is a company where you should never be bored. It’s great to hear that our many on-line, on-demand training resources have helped you in hitting your goals. One of the things I also find as a major benefit of working at Genesys is being able to interact and create friendships with people from all over the world – we really are a very diverse company. Best, Tracy (Tracy Cote, Chief People Officer)
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Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.