Genesys reviews

4.2

83% would recommend to a friend

(2,706 total reviews)
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Tony Bates

92% approve of CEO

84% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,706 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jan 18, 2015

Genesys gets it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genesys has gone out of their way to build new offices in multiple locations around the world for each of the companies that they've purchased. I know of one instance where they built two new offices for one company, when they could've easily shut down one of them. And these aren't dinky offices either - it's kind of a spare-no-expense, show new employees that this company is run by folks who have spent years in the trenches and are now paying it forward.

Cons

Would be great to see the pace of integration pick up, but also understand that it's about priorities. Keeping customers happy by not upsetting the status quo comes first; and that a lot of integration can, and probably should, happen organically.

1.0
Jan 13, 2015

Worst job experience!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Up to date work experience, fast pace environment.

Cons

Vacation days are not accrued, so there is nothing to pay if you separated from the company. From the other side, it's really hard to get any vacation approved by a manager. Employees can be terminated with no notice and severance package. Training is hardly provided.

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Genesys Response
11y
Most of our employees have very positive experiences here and we wish you could have had the same. We always do our best to treat our people with respect, regardless of the circumstances. If you have specific feedback you’d like to share with me about your experience, I’m happy to take your call. ...Tracy
3.0
Jan 13, 2015

software engineer

Recommend
CEO approval
Business Outlook

Pros

good atmosphere in the office, flexible work schedule, good work-life balance

Cons

to low sallary, no career opportunities,

Viewing 2497 - 2499 of 2,706 Reviews

Glassdoor has 3,038 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.