Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Aug 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Amazing product portfolio and solutions business want and need. Very strong Cloud offering that spans the whole market. Strong management team with focus on employee development and individual success. Great quality of people - so many opportunties to learn from colleagues Recognised market leadership adding major momentum to prospecting engagements. Few places in the software industry where there are so many opportnties to be successful.

Cons

Culture going throught a transformation with recent aquisition however signs are possitive Normal big company decision processes can be lenghty

5.0
Aug 2, 2017

Recommended!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- work life balance - competitive benefits - pros

Cons

- not enough training cons cons cons cons cons cons cons

5.0
Aug 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Genesys has a very bright future. It has amazing technology with a clear vision and strategy. Genesys has a strong focus on employee engagement, strong leadership and an ownership structure that is long term focused and less influenced quarterly results that often leads to reactionary decisions not in the best interests of the company or employees.

Cons

Genesys is going through significant change and this can cause turbulence and a heavier workload than normal.

Viewing 2536 - 2538 of 2,707 Reviews

Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.