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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,704 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      84% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Sep 22, 2014

      A great environment to work in

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great high tech company growing aggressively and hiring high quality people. Environment is fun and I am fairly compensated for what I do. There is a high quality level of people who work here that are vested in making Genesys successful

      Cons

      The organization has grown so fast it's difficult for us to keep up with the group with a strong infra structure. Genesys is trying to hire people to create these strategies and I am confident that they will get there.

      avatar
      Genesys Response
      11y
      Thanks for the feedback. It's true that we are are growing quickly and that does have it's challenges. We are continuing to evolve our infrastructure to support our growth; we appreciate your feedback!
      4.0
      Sep 18, 2014

      Very Positive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Your co-workers and the product are phenomenal

      Cons

      The company is too driven\managed by accounting rules.

      5.0
      Sep 18, 2014

      A company that recognize your value and your days by day effort

      Senior manager - professional service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genesys is a company where the employees have a growth path and where you have the possibility to demostrate your value.With over ten years in thi company I can say that Genesys recognize your day by day work. Great international environment where you can keep in contact with many colleagues around the world.

      Cons

      Genesys is a company that is under a transformation specially in Professional Services and GU where sometimes it’s not simple to follow many changes that are taking place. At the same time I like to see the transformation as a positive challenge.

      Viewing 2542 - 2544 of 2,704 Reviews
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      Glassdoor has 3,036 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.