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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,706 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,706 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Jul 7, 2017

      Awesome place to start one's career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are many positive points about this great company...I am listing a few... Flexible working hours Friendly people No work pressure Fun Atmosphere Nice play area (Carroms,Foosball,Billiards ,chess).Tournaments will be conducted regularly.. Great place to learn :Meetings on every Friday where people come forward to share their ideas. Awards will be given to employees regularly to appreciate the work they do and encourage them.

      Cons

      I don't have any cons ...

      4.0
      Jul 7, 2017

      Excellent place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment with a lot of smart people. Flexible hours and lots of great stuff in the cafe (Fruits, coffee, cereal, games etc..)

      Cons

      It's a growing company and you have to be willing to accept change

      avatar
      Genesys Response
      8y
      Thanks for the feedback. We are continuously striving to improve, and during times of growth, change can create uncertainty. One key area that we have focused on globally, as well as in our Markham office, is a focus on improving the new employee onboarding experience. In addition, we have brought in additional management talent, who have specific goals to work with the team to improve morale and enable continuous communication, especially on our longer-term vision. Best, Adrian (Adrian Lee-Kwen, SVP, CX Platform, Employee Engagement Engineering SVP, CX Platform, Employee Engagement Engineering)
      4.0
      Jul 6, 2017

      Former long standing employee feedback

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast growth over the past 10 years created many opportunities for employees to progress and even move to other countries. Fast pace and global working environment with great people and company culture.

      Cons

      Being a global organisation with functions across all time zones, it was difficult to switch off at times.

      Viewing 2575 - 2577 of 2,706 Reviews
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      Glassdoor has 3,038 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.