Genesys reviews

4.2

83% would recommend to a friend

(2,706 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,706 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jul 19, 2017
Recommend
CEO approval
Business Outlook

Pros

I work for the professional services in Genesys Chennai CoE. Great work life balance. Management is too good. Managers are so friendly and responsive. All employees are treated equally. So far I haven't noticed any kind of politics like service based organizations. HR personnel are also too friendly. You can easily reach out to HR for any sort of concerns and they are always available to help you get to comfort zone.

Cons

Nothing. I have been writing here close to an year now. I haven't noticed any cons so far.

4.0
Jul 10, 2017

Best in Genesys

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly Environment Work-Life Balance Sports Activity No Pressure Flexible Timings

Cons

There are no cons as of now.

4.0
Jul 8, 2017

Growth potential

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, open time off Already the largest provider of contact center, yet there is still lots of room for improvement and advancement on cloud

Cons

Highly bureaucratic Too sophisticated set of products; no one knows everything

Viewing 2572 - 2574 of 2,706 Reviews

Glassdoor has 3,038 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.