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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      82% would recommend to a friend

      (2,703 total reviews)
      avatar

      Tony Bates

      91% approve of CEO

      84% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Dec 29, 2013

      Entering a challenging period

      Sales account
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to earn, career movement

      Cons

      Lack of personal opportunities, much tighter restrictions, doubling salesforce meanings less territory

      4.0
      Dec 27, 2013

      Positive (a bit overly so) work environment. Some directions to grow.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Very positive and strong attempt to maintain a company culture, though the company is so big that it often feels forced and ineffective, albeit genuine. Example: a company facebooky type thing that has no real value and most people don't really use -Upper management is good at keeping everyone informed -Lots of offers for internal classes and education

      Cons

      -Not sure when/where use of those classes would really happen -So big and so many products, nobody knows what they all are -So much information everywhere, it's almost overwhelming to know what's salient to you

      5.0
      Dec 13, 2013

      Strong company with lots of momentum.

      Business development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Potential for IPO. Global presence. Market leadership in growing sector - Customer Experience Management. Well regarded by customers and analysts. Strong and differentiated technology. Large and growing cloud presence.

      Cons

      Daly City location is a bit out of the way for employees on the Peninsula. It is a nice spot, but always shrouded in fog. Did I mention the lack of sun here?

      Viewing 2629 - 2631 of 2,703 Reviews
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      Glassdoor has 3,035 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.