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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      82% would recommend to a friend

      (2,704 total reviews)
      avatar

      Tony Bates

      91% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Jun 17, 2011

      Great coworkers, long hours, too busy management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the best sales and technical staff I've worked with, including back office corporate and applications staff. Everyone understands that we are all working long hours, and try to help each other as much as possible. Almost all jobs are fully virtual office, but most sales, technical, and professional staff are road/air warriors. While the hours are very long, you can force work/life balance, especially if you are one of the rare employees who are not traveling all the time (since most of us work from home offices).

      Cons

      If you're not sales or technical staff, good luck with promotions or recognition.

      4.0
      Jun 3, 2011

      Positive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Telecommuting is allowed and encouraged Work schedule flexibility allows the ability to maintain work-life balance Experienced, knowledgeable staff are a pleasure to work with

      Cons

      Raises are rare and fairly minimal. Promotions usually don't come with a raise so it's hard to stay motivated knowing there's little reward for that "extra" push.

      3.0
      May 10, 2011

      too much process driven with too many old-timers protecting their jobs

      Staff software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible work hours 4 weeks vacation decent 401k plan CMM driven company - great for project managers and paper pushing managers

      Cons

      needs fresh blood and aggressive approach. engineering is full of groups each promoting and protecting their favorites. Aggressively test employee capability and get rid of the bottom layer.

      Viewing 2677 - 2679 of 2,704 Reviews
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      Glassdoor has 3,036 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.